Account Safety

Your account safety is our priority. You need to complete all the settings related to account safety before trading with FinChain.

（1）Account Password

Your account password must meet the following conditions:

• The account password must be at least 8 characters; and

• Must contain uppercase and lowercase letters; and

• Must contain numbers; and

• Account passwords can contain special characters.

（2）Security PIN

Your security PIN must meet the following conditions:

• The security PIN must consist of 6 Arabic numerals; and

• Please do not use simple number combinations, such as: 123456, 666666, 556677, etc. and

• Do not use a number combination that is similar to your ID number, mobile phone number, or other personal information.

（3）Reset Account Password or Security PIN

If you think your old account password or Security PIN has been compromised or is unsafe, please reset it immediately.

You can reset the account password or Security PIN at [Safety-Account Password / Security PIN] page. You may need to verify your account via email.