Account Safety

Your account safety is our priority. You need to complete all the settings related to account safety before trading with FinChain.

（1）Account Password

Your account password must meet the following conditions:

• The account password must be at least 8 characters; and

• Must contain uppercase and lowercase letters; and

• Must contain numbers; and

• Account passwords can contain special characters.

（2）Trade PIN

Your trade PIN must meet the following conditions:

• The trade PIN must consist of 6 Arabic numerals; and

• Please do not use simple number combinations, such as: 123456, 666666, 556677, etc. and

• Do not use a number combination that is similar to your ID number, mobile phone number, or other personal information.

（3）Reset Account Password or Trade PIN

If you think your old account password or Trade PIN has been compromised or is unsafe, please reset it immediately.

You can reset the account password or Trade PIN at [Safety-Account Password / Trade PIN] page. You may need to verify your account via email.