Fees

1. No network fees for deposits

Depositing assets is free of charge; transaction fees are paid by the transaction initiator.

For example, when you withdraw digital assets from your account or wallet on platform A, you will be charged a withdrawal fee or on-chain gas fee. However, if someone else deposits digital assets into your account, you, as the recipient, will not pay any fees.

Note: If your deposit amount is less than the minimum deposit amount displayed on the deposit page, your assets will not be credited to your account. Please ensure that your deposit amount is greater than the minimum deposit amount. Currently, only some cryptocurrencies support account retrieval. If you need to retrieve cryptocurrencies that have not been credited to your account, you can contact us for assistance, but retrieval will incur additional handling fees.

2. Network fees for withdrawals

When you withdraw your assets, we will charge a fee to cover the real-time on-chain gas cost for transferring the assets to the target address. Currently, withdrawal fees are deducted from the withdrawal amount first.

(1) Operational costs: To ensure stable and reliable service, the fee includes a small portion to cover essential platform maintenance and operations.

(2) Transaction assurance: We dynamically adjust fees to manage network congestion and price fluctuations, ensuring your transactions are processed smoothly.

(3) Update timing: Fees are updated based on network conditions, so the amount shown may differ slightly from the real-time on-chain gas cost at any given moment.

Please refer to the withdrawal page for the specific currency and amount.